Refund policy

Once an order has been confirmed, it is non-refundable and non-returnable.

Under certain circumstances, if a package is left unclaimed or returned to sender, MajiCha will not be held responsible for any loss or delay. Customers are required to cover all costs associated with reshipping the package, including any local customs fees, duties, or handling charges that may occur in transit.

We strongly encourage customers to ensure all shipping information is accurate and that they are available to receive their order to avoid any inconvenience.

For further assistance please contact info@majicha-tea.com